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Dad left lying on A&E trolley in pain for 17 hours after botched operation

John Bundy says he was left without medication or water on a trolley in the Royal Alexandra Hospital in Paisley, having suffered from chronic pain following gastric surgery

John Bundy has complained about the treatment he's received
John Bundy has complained about the treatment he’s received

A dad was left on a trolley in immense pain for 17 hours following a botched operation, he claims.

John Bundy had gastric surgery six years ago and has since endured ongoing pain and struggled to eat.

The 49-year-old has to take 36 tablets a day to try and manage the agony, the Daily Record reported.

The condition has landed John in hospital for around 20 times this year alone.

He claims he has been left on a trolley on various occasions without access to his regular medication.

Last Wednesday John was discharged from Paisley’s Royal Alexandra Hospital (RAH).

“I am in so much pain, I can’t move,” he said this week.








John, with his son, says he has been in pain for years
(

Image:

Lennox Herald)



“I take 36 tablets a day for pain relief.

“It has been six years since the operation. They just keep on increasing the doses rather than trying to fix the problem.

“I have not been able to eat solid food since that operation six years ago.

“I have been living on a diet of Horlicks, cream cheese, chocolate and evaporated milk.”

On September 24 John was enduring severe pain and was taken to the Vale of Leven Hospital where he says he was left waiting on a trolley for over five hours.

He claims was then taken to the RAH but then waited 17 hours on a trolley with no medication or water provided.

John went on: “I spent most of the time crying in pain. It was busy but not overly busy.

“They brought the doctor in and he said there was no reason for me to be here.

“They said chronic pain isn’t a reason for being here. I was in my shorts and shirt and had nothing.”

John was sent home in a taxi at 8am but three weeks later, on Friday, October 15, again he was struggling with pain and unable to keep anything down including his medication.

He phoned an ambulance which arrived an hour later.

At 1pm he was again taken to the RAH, but there medical staff didn’t provide him much attention, he claims.

John told us: “I was made to leave the A&E department and wait outside. A couple took pity on me and gave me a lift home.

“I was in such a position, I was really embarrassed. I couldn’t say no.”





On arrival home, he was still in a lot of pain and his carer called the GP who arranged for him to go back to hospital.

He waited six hours on a trolley prior to being admitted and was only let out of hospital a week ago.

John says he is frustrated by the care he has been given and is desperate for the problem to be tackled properly to ensure he doesn’t have to keep attending at hospital – an experience he says leaves him traumatised.

He said: “The senior clinical nurse said she promised they would fix things.

“The next thing I was back to waiting seven hours for pain relief. I get treated as if it is my fault I am here. It’s not fair the way they treat you.

“They have put a wrap round my oesophagus. I think that’s where the problem is. Something is cutting into me on the inside.

“I have lost 10 kilos since I was in there. They are basically saying this is the way it is going to be.

“I have a nine-year-old son I can’t do anything with and I can barely leave the house.

“It’s horrendous. They have never done any tests.”

Jackie Baillie MSP was concerned to hear about John’s care and said: “It is clearly distressing for Mr Bundy, who is in chronic pain, to be so unwell yet not to receive appropriate treatment.

“Lying in A&E for such a long time without access to water and medication is awful.

“His own GP believes he needs further help and I hope that the health board will arrange to review his case and provide him with the care he needs and deserves.”

He says he has started the process of complaining through the Scottish Public Services Ombudsman adding: “With highlighting it, hopefully they will do something.”

An NHS Greater Glasgow and Clyde spokesman said: “We are sorry to hear that this patient remains unhappy with his care. Between 2017 and 2020 three complaints were investigated and closed, two were not upheld and the other was not taken forward.

“We are currently investigating two further complaints from 2021 and we will be in touch with the patient as soon as these investigations are concluded.”


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